FAQ

FAQ's

What sizes are available?

We currently stock 2XS - 6XL in bottoms and XS - 3XL Unisex in our Tops. 

View our Sizing Charts here

As a small UK company, we mainly stock the most frequently ordered sizes.  If your size isn't available or sold out, feel free to email us or send us a DM on our social media and we can advise if there will be a re-stock. 

How long will my parcel take to arrive?

All leggings will be shipped out within 48 hours from order if they are in stock, unless specified otherwise on our website.  If there are any issues with the order, we will contact you as soon as we can.  Orders will be sent by Royal Mail 1st class delivery who quote that they aim to deliver by next working day. 

All international shipments outside of the UK can take up to 5-7 working days.  All international shipments will have a tracking number for you to track your order. 

(Due to Covid-19 please expect some shipping delays and longer delivery times in certain areas and can affect your delivery up to 14 days)
 

Delivery Methods

We are pleased to offer FREE UK Deliveries for orders over £30 and FREE International Deliveries for orders over £150.  Basket subtotal must exceed the above amounts including any taxes or discount codes applied (This excludes E-Gift Cards which cannot be shipped). Free UK deliveries must be for a valid UK delivery address.

Standard delivery is orders under £30 and shipped 1st Class Royal Mail delivery £1.99

Orders above £30 is 1st Class Royal Mail and is eligible for Free UK delivery.

Royal Mail Special Delivery which offers you a Tracked & Signed for service £7.99

(Note during Covid-19 delays/lockdown delivery times cannot be guaranteed by Royal Mail)

Orders over £150 will automatically be upgraded to Royal Mail Special Delivery Tracked & Signed for service at no extra cost.

Orders to Ireland is shipped Royal Mail 1st Class Standard International £6.50

World Wide Shipments depending on the size of your order we usually ship this by Royal Mail International or UPS international, this service is £20 and is FREE if the order is over £150.

Attention EU Customers

As of 1st July 2021 the EU has introduced the Import One Stop Shop (IOSS) Scheme. Therefore, your EU country may ask you to pay an additional charge of VAT and Duties to receive your goods from the UK which you will be responsible for directly. The rate of this will depend on your country of residence.

Are your leggings Squat Proof?

100% completely!  Our leggings are made with 280gsm weight fabric - thick enough to not allow underwear to be seen.  Our fabric is like a second skin so any bumps or lines under the leggings may show up. As we print our designs onto white fabric sometimes when stretched you may see it slightly white underneath - this will happen with all sublimated leggings. 


What size do I order?

Please see our sizing chart, if you are in between sizes, we always advise to size down and if you have any further questions please contact us before purchasing.  You will also see the differences in our lengths and styles in selected designs.  We currently offer Tall leggings, Leggings, Capris, Cycle Shorts, Booty Shorts, Pole Shorts, Crop Tops, Vest Tops, Active Tees, Cotton Tees & Oversized Tees.


I'm not happy with my order, can I return or exchange?

You certainly can, subject to the terms listed in our 'Cancellations, returns and refunds' section of our terms & conditions.  Please contact us as soon as possible and we will look into it. 

If you have any other questions, hit us up at sales@unwontedapparel.co.uk

What payment methods do you accept?

Klarna is our standard payment method.  Klarna also offers 'Buy Now, Pay Later', which allows you to purchase your order and pay 14 days later with 0% interest.

Laybuy offers interest free weekly payment plan, of 6 payments per week.

Paypal payments are accepted.  We also offer Paypal 3, which offers you to split your order into 3 interest free payments. 

Stripe payments are accepted.

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